CHECKOUT >

Frequently Asked Questions

Q: Where can I use tiles?

Wall and floor tiles can be used in nearly any situation providing the correct adhesive and grout is used and also the correct tile chosen

Q: Can I tile over old tiles or should I remove them?

Yes you can fix tiles over existing tiling, but first you need to check that the existing tiling is firmly bonded to the background, then clean and degrease the tiles. Make sure a polymer enhanced adhesive is used.

Q: Can I tile direct onto wooden floors?

Yes, but some floors need additional preparation. Contact us if you require information on the additional preparation of a wooden floor.

Q: What preparation is required for new plaster?

All new plaster must be allowed to dry for 3wks. Please make sure the correct wall tile adhesive is purchased

Q: Can I mix tiles from different ranges?

Yes, providing they are of the same size and thickness. Please take note that the sizes listed may vary between batches.

Q: Can I use floor tiles on the wall?

Yes, but all surfaces have a maximum weight threshold they can take. Floor tiles are generally heavier than wall tiles so please check with us first.

Q: Can I use wall tiles on the floor?

Generally not as the glaze and materials used are not hard wearing enough.

Q: Where do I start my tiling from?

Measure the width of the wall and mark the centre with a vertical line. Tile outwards from this line towards the edges. For our free DIY Tiling Guide click here.

Q: Is the right adhesive important?

Yes, vital to your success. If in doubt Contact us here

Q: Do I really need spacers?

Yes, on all wall and floor tiles. Correct spacing allows movement of the building walls and floors without the tiles cracking or blowing.

Q: When do I remove the spacers?

You don't. Just leave then in and grout over them. They should be below the surface of the grout and invisible.

Q: What is the best tool to choose?

Choose a good quality, manual cutter with blade-guide and built in snapper. We supply these - just visit the tools section on our website.

Q: How do I cut L-shapes?

First score the edges of you shape with your normal cutter, but don't snap them. Nibble out between the score lines with tile nippers or purchase an electric tile cutter

Q: How do I cut a curve?

Score a straight line from each end point of the curve and snap this off normally. Then nibble out the remaining part of the curve with your tile nippers.

Q: Making pipe holes?

Buy a hole cutting attachment for your electric drill. We supply these with special teeth for ceramic tiles. This will give you a perfect smooth hole in the correct position. For tiling round existing pipes you then need to split the tile in half (using your normal cutter) across the centre of this hole. You then place each half back round the pipe.

Q: Is the right grout important?

Yes, the correct grout is important, you may need a flexible grout, or even a 2 part epoxy grout for your specific situation.

Q: How long do I leave my tiles before grouting?

You can apply the grout any time after 24hrs, unless a rapid setting tile adhesive has been used.

Q: How do I put the grout on?

Apply a small area at a time, using a proper tiling rubber squeegee. Clean off excess immediately using clean water and a proper tile sponge. When dry, polish tiles with a cloth for a professional finish.

Q: How should the finished surface look?

The grout finish should be smooth and nearly flush with the top surface of the tiles

Brands we supply: